Privacy Policy

Effective Date: 19th October, 2025

At The Secret Recipe (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase on our website [www.thesecretrecipe.in] (the “Site”).

By using our Site or sharing your information with us, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through payment gateways)

b. Non-Personal Information

We may automatically collect non-identifiable information such as:

• Browser type and version

• Device type

• IP address

• Pages visited, time spent, and referring URLs

This helps us improve user experience and site performance.

2. How We Use Your Information

We use the information collected to:

• Process and deliver your orders

• Communicate with you about orders, offers, or inquiries

• Improve our website, services, and customer experience

• Send updates, newsletters, or promotional messages (only if you’ve opted in)

• Prevent fraudulent or unauthorized activities

3. How We Share Information

We do not sell, rent, or trade your personal information. We may share limited data only with:

• Delivery partners for shipping your orders

• Payment gateways to securely process your payments

• Service providers who help us operate our website (under strict confidentiality obligations)

• Legal authorities, if required by law, court order, or government request

4. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no method of data transmission over the internet is completely secure. By using our website, you acknowledge this inherent risk.

5. Cookies

Our Site may use cookies — small files stored on your device — to enhance your browsing experience, remember preferences, and analyze website traffic.
You can manage or delete cookies through your browser settings, but some features of the Site may not function properly if cookies are disabled.

6. Your Rights

You have the right to:

• Access and review your personal information

• Request correction or deletion of inaccurate data

• Withdraw consent to marketing communications at any time

To exercise these rights, please contact us at support@thesecretrecipe.in.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law (for example, for accounting or tax obligations).

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. Please review their privacy policies before providing any information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please reach out to us:

📧 Email: support@thesecretrecipe.in
📞 Phone: +91 9152 889 414
🏠 Address: Malad East, Mumbai